Suunto is recalling ALL Transmitters (including pods for Eon Steel) Do Not Dive with transmitter until it is repaired

The simplest way is to go online and ship directly to Suunto in Ogden, Utah.  They pay for Second Day Air UPS freight to and from.  They estimate total turnaround at two weeks.  

 

  1. Go to repair.suunto.com
  2. Click on Service Request
  3. Select Suunto Transmitter in Product Information
  4. Enter the serial # (tiny number is usually on the metal hex)
  5. Check off Warranty
  6. Select “In Warranty” (No receipt upload necessary)
  7. Under “Describe the Issues select”: Transmitter Tank Pod Recall
  8. Under “Describe a bit more” select: Send for Service
  9. Save
  10. Hit Next
  11. Fill out all your information and when you hit Print Label it will not print, but will send you an email
  12. Download Label, print and send transmitter to Suunto